Quality and Compliance Services

Performance Improvement

At LMS, the performance improvement process expands beyond standard quality assurance methods by implementing evidenced-based systems to improve patient care. Our consultants include many highly skilled professionals in nursing, nutrition, social work and rehabilitation services who can design and formulate a comprehensive performance improvement program. Below is a partial list of the performance improvement services that our clients most often request:

  • Infection control
  • Pain Management
  • Nutritional assessment, planning and evaluation
  • Social work interventions
  • Physical, Occupational and Speech therapy management and outcomes
  • MDS and comprehensive care planning
  • Therapeutic recreation
  • Dementia care
  • Pressure Ulcer Prevention

Survey Preparation and Management

LMS has been preparing facilities for surveys by the Joint Commission, Departments of Public Health, and other governmental agencies since 1993. Once the survey is complete, LMS can design the processes necessary to maintain the regulatory standards. The LMS team brings the clinical, operational and financial expertise needed to achieve your organization's goals. Our proven strategies will result in the highest quality of care for your residents. The regulatory experts at LMS have assisted many facilities in the following areas:

Joint Commission
  • Preparation for Joint Commission accreditation:
    • Current information about accreditation policies and procedures
    • Assessment of readiness for survey
    • Clarification of the interpretation of standards
    • Reduction of documentation burden
    • Compliance with measurable standards for care
    • Evaluation and/or enhancement of systems for coordination and communication between departments
    • Designing plan of action for compliance with implementation measures
  • Ongoing support to ensure continued compliance with Joint Commission standards
    • Monthly on-site meetings
    • Detailed recommendations related to maintaining substantial compliance
    • Planning and implementation to exceed Joint Commission standards
  • Joint Commission continuous improvement services
    • Credentialing and granting of clinical privileges for licensed independent practitioners
    • Organizational Safety
    • Point of Care Testing
    • Pain Management programming

Business Office Compliance

Revenue collection is a continuously changing process as the Centers for Medicare and Medicaid implement new and more complex rules. Landmark’s business office specialists have designed comprehensive systems to maximize financial strength by integrating accurate and timely clinical information into the process. Evaluation, training and implementation services include:

  • Interdisciplinary team structure, meetings, procedures and information flow
  • Pre-admission data collection - CWF screening
  • Medicare Part A UB 04 Claims
    • Current information about accreditation policies and procedures
    • All required codes
    • Editing and triple check procedures
  • Medicare Part B Billing
    • Documentation for rehabilitation services
    • Condition and complexity coding
    • Use of Modifier 59

Landmark Management Solutions
57 Wingate St.
Haverhill, MA 01832
978.372.4004